Privacy Policy

🛡️ Your Privacy Matters — Shop with Confidence

At PRIMECUT, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website in Malaysia.

🟢 1. Information We Collect

When you use our website or place an order, we may collect the following information:

Full name

Phone number

Email address

Delivery address

Order details and purchase history

We only collect information necessary to process your order and provide our services.

🟢 2. How We Use Your Information

Your information is used strictly for the following purposes:

Processing and delivering your orders within Malaysia

Contacting you regarding order or delivery updates

Providing customer support and after-sales service

Improving our website, products, and services

We do not sell, rent, or trade your personal data.

🟢 3. Data Protection & Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
Access to customer data is restricted to authorized personnel only.

🟢 4. Third-Party Services

We may work with trusted third-party providers (such as payment gateways and logistics partners in Malaysia) to:

Process payments securely

Deliver your orders

Provide customer support

All partners are required to comply with the Malaysian Personal Data Protection Act (PDPA).

🟢 5. Cookies & Website Data

Our website may use cookies to:

Improve browsing experience

Analyze website traffic

Remember user preferences

You may disable cookies anytime in your browser settings.

🟢 6. Your Rights

Under applicable Malaysian privacy laws, you have the right to:

Request access to your personal data

Request corrections to inaccurate information

Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

🟢 7. Policy Updates

PRIMECUT may update this Privacy Policy from time to time to reflect legal or operational changes in Malaysia.
Any updates will take effect immediately once published on this page.

🟢 Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Brand: PRIMECUT

📍 Address:
Superb Cold Chain Logistics Sdn Bhd
130449, Jalan Canang Emas 7,
Telok Gong, 42000 Port Klang,
Selangor, Malaysia

✉️ Email: tanszelao@yahoo.com

☎️ Phone: +60 18-950 0766